**Let me start by saying this has been the WORST car buying experience of my life. From start to finish, this dealership has been nothing but lies, runarounds, and unprofessional nonsense. Salesman Kevin told me my numbers ‘looked good’ — meanwhile, EIGHT hard inquiries hit my credit report like I wasn’t gonna check. Shady, dishonest, and unacceptable. Then I get the car, and the trunk is lopsided. Had to bring it back to get fixed. Mind you, I’ve only had the car a MONTH. Two weeks later, the paint starts peeling off. When I reached out, the dealership tried to push the blame onto Honda, claiming it was a recall issue. Funny how I called Honda directly — NO RECALL on my car. So now y’all lying AND avoiding responsibility. I spoke to Manager Stephen, who swore he’d talk to his GM and call me back. Nothing but crickets since. THEN Hugo gets on the phone trying to cover for Kevin, being rude, dismissive, and flat out nasty. Little does Hugo know — I recorded that entire conversation. The unprofessionalism was beyond anything I’ve ever experienced at a business. To make matters worse, Kevin tells me to book a service appointment for the paint. I show up, waste my time and gas, just for them to tell me ‘there’s nothing we can do.’ So now you’re playing with my money, time, AND patience. This dealership is straight-up ROTTEN. Terrible customer service, no accountability, and no respect for the people spending their hard-earned money here. ZERO stars if I could. And best believe, I’ll be filing formal complaints with the Better Business Bureau (BBB) and the Attorney General’s office. I have the recordings and the paperwork to back up every word of this. I wouldn’t recommend this place to my worst enemy. First chance I get, this car’s getting traded in or fixed by someone with actual integrity

Outstanding professional sales and finance team! Will definitely be back! Thanks again to the whole team for getting the deal done!

Second car that we purchased from Marine Chevrolet. They were upfront with everything and the process was painless. We will be returning to Marine Chevrolet for our next vehicle purchase!!

Our new family car was waiting for us and we weren’t pressured to purchase it. We showed up with a car in mind, it was brought to us, we took it for a test drive, it felt comfortable, the salesman we spoke with Jonathan was very chill and personable, we stated a concern with the engine and right away he went to grab a manager to note the concern. But that wasn’t all, we asked about trying out another vehicle and right away we were on the road in another test drive. It was comfortable and he explained all the features in the vehicle. Overall great experience, we are a military family and he kept that in mind when there was a potential discount for us.

The service was excellent! The moment I walked in, I was greeted by Isabelle Acevedo. She was extremely attentive, made the process simple and easy. Unlike other dealerships, she wasn’t trying to pressure me to purchase something I did not want nor did she try to cheat me out of extra money and/or fees. She was extremely honest, passionate, and wonderful! Overall my experience was wonderful and I’d recommend any and everyone to go there for a purchase.

I have been having an issue with my car, since I purchased it, brand new, almost 3 years ago. It's supposedly "railroad dust"-that is spreading and getting worse. I have had my car worked on 4 or 5 times without success. They even sent it out 2x for repair. I have called and gone in asking where I am on the list. Once I was #1 but no call after a couple of weeks, I went in and asked what's going on. They said most of their loaners are EV vehicles and my car will take longer than a day. Then, a woman-rudely- said to me, well we have people needing their transmission repaired. I decided, okay this may be a bit. I have been on a waiting list for over six months My patience in waiting was gone, so I've been calling trying to reach the service manager, Kenny. He's not returning my calls. I've left messages, with the service dept. They're not returning my calls. My next step is the GM. I will definitely be contacting the Better Business Bureau to make a complaint. My suggestion to anyone who wants a car, never do business with Marine Chevy. The dealers may be nice and some may even try to give you an honest deal, but the service department ruins it for this business. I'm sure if you were to research all the reviews that are out there for Marine Chevy, a vast majority would be poor-and 99% of them would be because of the service department.

Top notch dealership! My sales person Jose .and all of the staff that I dealt with worked very hard to get me in the truck that I wanted and a payment I could afford. Love my truck! Thank you Marine Chevrolet and Jose!

Marine Chevrolet, in Jacksonville, NC; is an excellent dealership. The technicians quickly assessed thr problem, obtained the parts, and restored my car to its full functionality. Drew did an outstanding job, keeping me informed at each step of the servicing process.

Isabelle eas recommended to me and did mor disappoint. Class action, excellent customer service. The whole staff at Marine Chevrolet were so friendly and welcoming. I'll be a repeat customer.

Hands down the best dealership i have worked from gabby to Kevin the whole team is simple amazing.

Always have the best experience at Marine Chevrolet in Jacksonville, NC. Ethan was my salesman and he did an outstanding job from beginning to end. This is our 4th or 5th vehicle from Marine Chevy and there’s a reason why we keep coming back. Very pleased! Theresa Chapman

Cannot say enough great things about Marine Chevy -Jacksonville! The team there made my car buying experience so easy! I appreciate how hard everyone worked to make sure I was satisfied with my purchase! Gabby, Ogi, Tommy, Marcus and Jose- were professional and pleasant to work with! Michael was patient and helpful, and never tried to push the sale! What a refreshing experience! If you are looking for a car, and want a no pressure experience that leaves you 100% satisfied, go to Marine Chevy -Jacksonville, and ask for Michael!

Jacksonville is the best place to buy a car. From service to sales team is the best.

Rumor Campbell was amazing. He has been so supportive!! He has reached out to me especially with the check engine issue

Isabelle was great. She was easy to work with and understood my wants and needs without being too pushy. She is a great asset to Marine Chevy. Thank you once again!