Came in for a routine oil change for my 2019 Chevy Tahoe. I have been eye balling the Chevy Suburban for about two years now being the Tahoe doesn’t fit my family of 6 and all of our gear. I dropped off the Tahoe and decided to walk outside to get some fresh air. Of course you check out the vehicles on the lot while you wait, why not right. I checked out what they had and honestly was not interested in what was available. I decided to head back in and on the way back in I noticed a black on black 2022 Chevy Suburban Z71. Knowing that was out of my price range I went to go “take a look” and see what was new with the newer models. Kevin saw me window shopping and came out to talk to me. I was honest with him on my price range and what I could not go over payment wise. He brought me out the keys and in two minutes I was ready to sign. Hugo worked with me for a few hours on different financing options and once I was able to get the payment where I needed it, I was able to sign. They made the experience as fun as possible. Every one had a great sense of humor and just made me feel at home. Very courteous and respectful. I have been coming here since 2017 and will continue to for all of my future needs.

I had a good experience at the Service Dept at Marine Chevrolet. My Advisor JR was very courteous and professional. He made sure my vehicle had all the necessary repairs.

Great customer service

My first service at Marine Chevrolet was one of the best, if not the best service. My service advisor was JR Suarez and he was very thorough with everything. While my vehicle was serviced, they sent a video to me showing what was being done and any recommendations from the technician. The detail wash was fantastic as well The customer service is definitely worth experiencing and would highly recommend coming here. I know I will!

This was an amazing experience. The level of use of technology and the customer communication are top notch. Tony was in contact with me via text message at all times, and made me aware of all the details that took to repaired and maintained my Cadillac CT6. The technician that worked in my car send me a video via text, showing me some of the findings that he encountered during the process. Overall, I am bringing my vehicle to this shop from now on. Great Job!

It was a very open and onest easement of my vehicle

For most people going to the dealership can be intimidating, you don't know who's the best person to speak to, you're not sure if you're going to get ripped off. So I get it, buying a car can be a bit scary or stressful. Of course you're wanting to get a good deal, a good warranty but you're going to need a good sale rep, a good finance rep and a don't forget a good service rep. There are three people at chevrolet that can make that moment of buying a car or truck easier, smoother, less stressful, they really and I mean really, treat you with respect and are extremely open and good at communicating so that you get the best vehicle for YOU! Kevin Boyer is your sales rep guy. He is polite and super helpful and explain to him what your wanting. Next is Hugo Gonzalez, he is your finance guy, he speaks with the banks and getting you the best warranty and interest rates and finally there is Tony Andrew, he is your service guy, when your vehicle needs an oil change or have your tires rotated. All three of them work hand in hand to make sure your experience of getting a vehicle from picking it out, to buying it, to servicing it a much easier and less stressful time. They are patient with young kids, they never give you a tone of voice as if they are annoyed, they will answer any questions or concerns you have and make you feel at ease. As for the other people who work there every time I called to speak with Kevin, Hugo and Tony. They all were polite and smiled through the phone. Thank you! And again Thank you Kevin, hugo and Tony.

J.R. went above and beyond to make sure I was informed about my warrantee and was comfortable. He is awesome.

Great experience, Mario was a big help. Smooth and efficient. Very welcoming and friendly service. 🙌🏽

Marine Chevrolet has always taken great care of my Caddy. Everyone at this dealership is very courteous and the maintenance techs are the best!! Thank you!!

Gary did a great job helping me out and keeping me updated

I always receive fast and friendly service when I go to marine Chevrolet. They do excellent work, I am very pleased.

Fantastic customer service extremely happy with my experience and with Brandon who was super patient and professional and help to find what I needed and get me the car that I wanted!

Kevin was a fantastic salesman. Very honest and upfront about what was available. Hugo in financing was such a nice guy to work with.

I had basic service to my automobile and everything was performed satisfactory. I also got my car detailed and they did an excellent job.

Awesome experience. We were returning customers because the service is excellent. Kevin Boyer has helped us both times. He is incredibly helpful and knowledgeable. I highly recommend this dealership.

The dealership went above and beyond to get my into my new SUV. My sales guy Kevin Boyer was personable and very helpful. The finance guy did everything to get me the right deal for me. Highly recommend this dealership. Clean and welcoming.

I had a good experience as always with Marine Chevrolet Cadillac in Jacksonville, NC. My advisor Casey was very engaged via text with letting Me know where things stood with my car repair. They had the shuttle pick me up and drop me off when needed while my car was being worked on. They didn’t take long working on it either. I was very appreciative that Casey contacted my extended warranty company to see what would be paid by them before I approved the work to be done. Thank you! I’m a happy customer!!!

Great staff, very courteous an helpful. Dan Karakachos did a great job making our truck buying experience a good one. I would recommend buying a vehicle from him to my friends an family.

Really awesome place. I had received excellent customer service upon my arrival I loved it. They also provide tire services.

They were able to get my vehicle checked out and my issue fixed almost immediately when other places were quoting 2-3 weeks. Very nice and kept me constantly updated.

Excellent service experience! They were ready for me, knew exactly what was needed and had my vehicle ready for me expeditiously! The entire staff was friendly, upbeat and courteous!

I just recently purchased my SUV from Marine Chevrolet. I am overseas and the process of purchasing this vehicle was worth it. I had the best internet services manager Mr. Jim. He walked me through every single step (as this was me purchasing my first vehicle). He made sure all the documents were needed and made sure the bank did what needed to be done. I have horrible car anxiety, however Mr. Jim was always there to make sure that the process was going smoothly and to put my mind at ease. I wouldn't have worked with anyone else l am so thankful, beyond grateful for Mr. Jim and all his knowledge, time and patience!.

Landen, Hugo and Steven Wall were very helpful and knowledgeable in purchasing a new vehicle for me.

It was a very pleasant experience from beginning to end. Your Customer Service, to include the Service Representative, was professional, efficient, and quick. Excellent service!