Customer Testimonials

Chris,Staci, and Steven were amazing they helped me get what I wanted and worked with me the entire way.

Scott Bishop was awesome. If you plan on buying a new car, ask for Scott. You won't regret it.

Service department installed my new bed cover in a quick and professional time. Couldn't be happier with the service!

April and Chris got my husband and I a great. Thank you for the easy process, hope to buy from you again.

Thank you for the great deal. April and Chris were very easy to work with. They made the dreaded process of buying a vehicle painless.

Kevin was super professional, clear and helpful in the purchase of my new car. I am really happy with the overall experience and 100% recommend.

The sales rep that assisted us, Kevin Boyer, was such a joy to do business with. He was quick to approach us and made us feel welcome right away with a warm smile! We didn’t have to wait at all to test-drive the car. We are very happy with our purchase and the customer service provided. Kevin was very professional throughout the entire process. He was very clear and knowledgeable in explaining the safety package and nitrofill offer. He was patient and helpful in getting us the price range we needed to be in that worked best for us. ... Read More

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Google - Nov 11, 2026

The sales rep that assisted us, Kevin Boyer, was such a joy to do business with. He was quick to approach us and made us feel welcome right away with a warm smile! We didn’t have to wait at all to test-drive the car. We are very happy with our purchase and the customer service provided. Kevin was very professional throughout the entire process. He was very clear and knowledgeable in explaining the safety package and nitrofill offer. He was patient and helpful in getting us the price range we needed to be in that worked best for us. Overall it was a very easy great experience! We look forward to doing business in the future with Marine Chevrolet. Thank you Kevin!

Scott was a great help and really gave straight forward answers

Scott was awesome!!! I have never purchased a car before and he made sure I understood everything before I signed anything!!

Scott was very professional and courteous.

Fantastic buying experience. Micheal was informative, knowledgeable and gracious. Thanks marine Chevrolet and special thanks to Michael Hoopes For all his assistance. Kudos Marine chevrolet👍👍

The service team at Marine Chevy always keeps me in the loop and provides top notch service. I know I can count on them to keep my vehicle in great shape. I appreciate Casey and Marco’s great communication as my vehicle was serviced!

Scott was fantastic, was a wonderful purchasing experience. Would recommend doing business here

Great experience. Scott and April were great.

Scott and April were a pleasure to work with and made the process as quick as possible. Highly recommend.

Kevin Boyer is the man you need to see if your looking for a new or pre owned chevy. Great experience

Brett Ashauer was a fantastic sales rep and did a great job of getting me exactly what I wanted in a vehicle with the best deal possible. Can't say enough about how stressful my car shopping and buying experience had been till he helped get everything sorted out. He listened to exactly what I said I wanted and what I could afford, didn't try to push me into any decisions I wasn't comfortable with, and all in all was a big help and would definitely buy from him again once I'm in the market for something ... Read More

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Google - Nov 9, 2026

Brett Ashauer was a fantastic sales rep and did a great job of getting me exactly what I wanted in a vehicle with the best deal possible. Can't say enough about how stressful my car shopping and buying experience had been till he helped get everything sorted out. He listened to exactly what I said I wanted and what I could afford, didn't try to push me into any decisions I wasn't comfortable with, and all in all was a big help and would definitely buy from him again once I'm in the market for something newer.

Scott Bishop was extremely knowledgeable. He told us what it is, what it could be, and what it’s going to be right upfront and knew the ins and outs of any question we had. He didn’t pressure us, tell us any fluff, and there is absolutely nothing negative neither my husband and I could say. Will be sending everyone we know directly to him here.

We had a great experience working with Michael Powell. He was friendly, professional, knowledgeable, and genuinely took the time to listen to our needs. He made the entire process enjoyable with his great sense of humor while keeping us informed every step of the way. We never felt pressured and truly appreciated his approach. Excellent customer service from start to finish. We highly recommend Michael!

Michael at Marine Chevrolet was amazing with us he was able to get us out the door in only a few hours! Amazing guy! Highly recommend having Michael as your sales person!!

Michael was amazing, helped us with getting a New 2026 Chevy Colorado

Mr Scott bishop, Branden, and Gilbert were amazing people. They made the process very easy and helped every step of the way!! IF YOU NEED A CAR, go see these amazing guys 🫶🏼

We came to look for another vehicle and Vinny our sales man came right over and was so helpful , he was very patient and kind and made the process so easy!! Donny his manger was also extremely helpful and got us an amazing deal as well and worked with us on pricing which was amazing! Highly highly highly recommend coming here to buy your next vehicle!!

We came looking to get a better interest rate and better monthly payment and Vinny and Dony did not disappoint, they got us in a great car same day!

Kevin was great , go see him in your next buy.

Chris did an excellent job getting me into a car within my price range.

We just purchased our 2024 Kia Telluride from Marine Chevrolet and Chris provided us with the best car buying experience we have ever had. He was very helpful and knowledgeable and never made us feel rushed or pushed into a decision. I am a very skeptical person when it comes to buying anything and he was hands down the best salesman I have ever experienced. Highly recommend this dealership and Chris if you’re looking to buy a new or used car.

Mr. Kevin stayed with me for hours until I found the perfect car he was kindhearted honest and patient he understood the assignment thank you Mr . Kevin

On Saturday, October 31, 2026 we drove 2 hours to visit this dealership to test drive a 2024 Toyota Camry. The salesperson originally quoted a price of $22,799 when we arrived at the dealership on Saturday. After the test drive it was close to the time of the dealership to close and the sales manager stated that he would put the numbers together and follow up on Monday morning. I spoke to the sales person on the phone Monday morning to discuss the numbers only to have the price quote changed to a higher price after the fact. The price that was told to me ... Read More

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Google - Nov 3, 2026

On Saturday, October 31, 2026 we drove 2 hours to visit this dealership to test drive a 2024 Toyota Camry. The salesperson originally quoted a price of $22,799 when we arrived at the dealership on Saturday. After the test drive it was close to the time of the dealership to close and the sales manager stated that he would put the numbers together and follow up on Monday morning. I spoke to the sales person on the phone Monday morning to discuss the numbers only to have the price quote changed to a higher price after the fact. The price that was told to me on Monday morning was that the cost of the Camry was $28,000 .I inquired about the original price and the sales person stated that there was a price increase on November 1st. It is extremely frustrating and unprofessional to be given one price and then have the dealership come back with a higher price later. Changing the price after already providing a lower quote feels misleading and is a poor way to do business. The original price should have been honored. Unfortunately, this experience has completely damaged my trust in this dealership. I would strongly encourage anyone considering purchasing a vehicle here to get everything in writing and be cautious before moving forward. I will be taking my business elsewhere and would not recommend this dealership based on my experience. Response to Owner 11/4/2026 Thank you to the owner of Marine Chevrolet and your team for turning a bad experience into a great experience. Thank you for taking the time to address my concerns. I truly appreciate good customer service and believe that how a business responds when something goes wrong says a lot about its ownership and commitment to its customers. While my experience was disappointing, I appreciate your willingness to listen and make things right. The team at Marine Chevrolet went over and beyond to make things right and I was able to gladly purchase the vehicle and would recommend this dealership to anyone that is looking for great customer service.

Had a great experience, straight and forward with what I needed help with. Jose and Brendan was of great help with the process

⭐⭐⭐⭐⭐ Amazing experience at Marine Chevrolet! Huge shoutout to Brett for going above and beyond to find the perfect vehicle for our growing family, and to Hugo for making an incredible deal happen. We came in looking at used vehicles and ended up driving home in a brand-new 2027 Traverse ! Both made the entire process smooth, stress-free, and truly memorable. Couldn’t be happier with our purchase! If you’re looking for a dealership that genuinely takes care of its customers, ask for Brett and Hugo! Highly recommend!

Go see Scott!

Wonderful experience will definitely do again

Scott was great. Helped my son buy his first car thank you!

Scott and Maddie were amazing! Helped us every step of the way!! Did our entire sale strictly over the phone! Was by far the best car buying experience we have ever had! We know where to go next time we need another vehicle. We love our brand new 2026 traverse!

From start to finish, a truly positive experience. Seamless transaction. Chris Kellner, Gilbert Yammine and Branden Havens were sincere, personable and professional. 100% would recommend Marine Chevrolet. A great buying experience.

Kevin was great to work with! Great experience

Scott Bishop provided an excellent car-buying experience! He was professional, friendly, and efficient throughout the entire process. Everything was easy and quick, and he made sure everything went smoothly without any unnecessary hassle. I truly appreciate his outstanding customer service and would highly recommend Scott to anyone looking to purchase a vehicle. Thank you for making the experience so simple and stress-free! I will definitely recommend him for our next car purchase. Come see him!!

Marine Chevy was a great experience! Thanks to Chris, Stacie, Madi, Gil, and Hugo for getting me an amazing new truck. I highly recommend this team for anyone looking for a new vehicle.

Great people April in internet sales Vince in sales great to deal with and easy to deal with Happy we came out here over Jeff Gordon Chevy!

I will start out with the good. The work was done and everything seems to be working as it should but it did take an additional visit to the service department. The communication definitely needs work. I initially dropped my car off at 7:30 am on a Friday, at 4:45 I hadn't heard anything about picking up my car, so I decided to give them a call. I was told part of the work had been done but they had to order parts and my vehicle would be ready until Saturday. Saturday, I didn't hear anything, so at 2:00 in the ... Read More

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Google - Oct 27, 2026

I will start out with the good. The work was done and everything seems to be working as it should but it did take an additional visit to the service department. The communication definitely needs work. I initially dropped my car off at 7:30 am on a Friday, at 4:45 I hadn't heard anything about picking up my car, so I decided to give them a call. I was told part of the work had been done but they had to order parts and my vehicle would be ready until Saturday. Saturday, I didn't hear anything, so at 2:00 in the afternoon, I called to be told that the wrong parts were sent and my vehicle wouldn't be done until Tuesday. I was fine with that but Tuesday came along and I never got a call and once again I called them. When I picked up my car there was a sticky mist on my car, at the time I thought it was tree sap. I took it to the car wash and the spots just smudged it. Went home and my husband identified it as oil. They misted my car with oil and left it for me to clean. After a few days, I wasn't able to adjust my mirrors or use my driver's preset. I called the service department and had to make another appointment. Once again, I dropped my car off at 7:30 and once again, I heard nothing until I called at 3:30 in the afternoon. I had to call at least 7 times before I actually got to talk to a person. The service manager went back to check on the process and that is when the mechanic worked on my vehicle, which by the way took 5 minutes. The purpose of this review is not to slam Marine Chevrolet but to make a point that there is a real need to improve the communication between the customer and service department.

Great experience work great with me and got me a great price

Scott took great care of us and made the car buying experience quick and easy. Thanks again!

I must say I am 100% in love with my brand new 2026 Chevy Silverado It drives fantastic!!! I couldn’t have picked a better truck. and the car salesman who sold it to me, Chris kellner was absolutely the best. I highly recommend him to anyone who is trying to buy a vehicle. Thx Chris

I had a great experience purchasing my new vehicle! Ethan was an awesome salesman, Donald was a great sales manager & Steven was quick and on the ball in finance! They were all helpful, professional, and made the process of buying my new Chevy Traverse a positive experience. I appreciate their time, patience, and customer service throughout the process. Thank you all for helping me get into my new vehicle! I would definitely recommend working with them if you’re looking to purchase a car! 🚗⭐

We had a fantastic experience purchasing a vehicle from Marine Chevrolet! We were greeted before we even parked the car by Kevin, who was wonderfully attentive to our needs and helped us find exactly what we were looking for. The entire sales process was smooth, quick, and low drama, which we appreciated. Branden was also super helpful in closing out the deal by explaining everything to us quickly and simply. Overall, it was the best car buying experience we have had!

Austin was great! Got me the car I wanted great deal plz shop with them

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Scott Bishop was friendly and easy to work with. Highly recommend! Thanks Scott

I have asked over and over again for Marine Chevrolet to quit calling me and they call me daily. At one time I was interested in trading my car but I will never deal with this dealership simply because they keep annoying me.

Unsolicited phone calls from a dealership that takes advantage of young Marines, is there a better waste of my time?

I am honestly disappointed. I got told this car had a clean car fax when I bought the car I needed a vehicle and they said this was the only one that could be financed to me. I bought the car last year and come to find out this year when my car was taken to the shop and taken apart the previous owner, or whoever knew there was holes all in the frame, rust everywhere, as well as part of the frame was welded, most was bent on the frame. Which is highly dangerous to even be driven, let ... Read More

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Google - Sep 11, 2026

I am honestly disappointed. I got told this car had a clean car fax when I bought the car I needed a vehicle and they said this was the only one that could be financed to me. I bought the car last year and come to find out this year when my car was taken to the shop and taken apart the previous owner, or whoever knew there was holes all in the frame, rust everywhere, as well as part of the frame was welded, most was bent on the frame. Which is highly dangerous to even be driven, let alone if insurance will even keep insuring a vehicle with this messed up of a frame! I sent photos of the extensive damage and was told I can bring it in to be looked at, basically I’m paying for a car that cannot be taken back or financed for a new vehicle and have no vehicle now. Thanks Marine Chevy! Never again. Vehicles should be looked over before being tossed on a lot for people to purchase!

Got my brakes & rotors done April. Had one of em squeeking a bit seen some heat waves coming off on one so I took it in today July 3rd along side an state inspection. Mechanic found some material on my rotors they called "paint" and "silver anti seeze" Assist service manager Gary Miller said his team wouldn't put anything on the rotors like that then kept going quiet on the phone, telling me to admit I put something on the vehicle myself and they might be able to help me if not then quiet ... Read More

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Google - Jul 3, 2026

Got my brakes & rotors done April. Had one of em squeeking a bit seen some heat waves coming off on one so I took it in today July 3rd along side an state inspection. Mechanic found some material on my rotors they called "paint" and "silver anti seeze" Assist service manager Gary Miller said his team wouldn't put anything on the rotors like that then kept going quiet on the phone, telling me to admit I put something on the vehicle myself and they might be able to help me if not then quiet again. During this call what they were reporting to me what was on the rotor changed and then it became a blame game. The whole focus became less about helping me with the problem I was having with my car and more about implying im a liar or was withholding information and I needing to confess that I did or knew what was on the rotor or they couldn't help me. I was shown it would cost over 1000+ dollars to align my 2 back wheels. 800+ for front alignment. New Brakes and rotors can't remember what they wanted for that but I digress. $2576.52 total is what they wanted from me today. I was shuttled both to and from that was nice. Brain is a G. When I got back Gary Miller the assist service manager was already on vacation for the 4th of July. My car was parked just outside the back of the bay. The stuff they found all over my rotors was still on it. I went back inside and asked if it was safe to drive the car with that gunk still being on there. I was told it probably wasnt safe. I asked for something to wipe the rotors off at least and was given paper towels. So there I was, a Disabled Vet sitting on the ground wiping my rotors off with everyone just watching no help offered. I felt humiliated. Thank you for same day response Kenny Bishop, Service Director. Here's my same day response. Im in town. You should have my info on file. When are you in your office next? Ill come to you. (Update July 4th) Kenny Bishop I responded to your comment. Seen it the same min you posted yesterday and I messaged the attached email to get a hold of you at that time. Still waiting for you to respond. (Update July 5th) Kenny Bishop, you have an email, "when are you in your office next, Ill come to you." From Jeff. July 3rd 2026, 11:39PM. Please take the time to respond. Thank you. I was looking over the paperwork today and seen that at 9:30am tech Casey Chang talked about what's on my rotor being anti seeze, then at 3:03pm the statement changed to it was paint causing smoke. When Gary Miller first spoke to me, he lead with it was paint, I asked him if it can be cleaned off, he put me on hold to then come back to say its silver product and looks like antiseeze and he showed me pictures with tech fingers wiping whatever was on there off. Gary Miller already had a report before our phone call it was antiseeze when his first statement to me over the phone it was paint. On top of that the preliminary battery check wasnt completed because, "1. NOT PREFORMED, BATTERY NOT EASILY ACCESSABLE." And I had a recommendation that the battery be replaced. Battery is in the same place its been since the car was made. And Its a chevy being serviced at a chevy dealership. (Update July 6th) Marine Chevy removed the origional respose to this post. Reposted acknowledgement of reading post. Still no one has reached out to me directly as of (Nov 2026) to discuss what transpired July 3rd 2026. URGENT LEGAL NOTICE TO PRESERVE EVIDENCE SENT.

Absolute disaster, bought a brand new Silverado from them a couple months ago. It's my first "new" purchase. Sold my older vehicle due to chronic AC issues and reliability. I bought a brand new 2026 mid trim level package. The salesmen and most the immediate staff were actually terrific. But fast forward a couple days I notice quality defects in the structure of the cabin. No big deal, they said they'd cover it. Still holding a great attitude. Takes them weeks to get me in and when they do service the truck the defect remained. I had ... Read More

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Google - Jun 18, 2026

Absolute disaster, bought a brand new Silverado from them a couple months ago. It's my first "new" purchase. Sold my older vehicle due to chronic AC issues and reliability. I bought a brand new 2026 mid trim level package. The salesmen and most the immediate staff were actually terrific. But fast forward a couple days I notice quality defects in the structure of the cabin. No big deal, they said they'd cover it. Still holding a great attitude. Takes them weeks to get me in and when they do service the truck the defect remained. I had to rebook an appointment and wait. During the wait, the AC went out a week after driving it home. Still the staff worked with me and I harnessed my frustration but upon fixing the AC they gave me back the truck with tears in the headliner and additional structural defects. Okay fast forward a couple weeks of fixes and common administrative headaches- -I went back 4 times for the structural defects -got a check engine light -glitches in my display -the microphone went out for calls and OnStar. I've visited the dealer 10+ times within a month. It's been an awful experience and waste of time. All of this under 1000 miles. To wrap this up, I took these issues to upper management at the dealer and GM to discuss potential lemon law criteria, or options to get any sort of value back. Given this is all covered under warranty with new vehicles the loss of faith in Chevy, waste of time, embarrassment and regret of purchasing from this dealer/manufacturer remained. After voicing my concerns, managment made bare minimum arrangements and benefits to compensate for the ridiculous experience. Initially both managers attempted to dilute and redirect my concerns and offer the next to nothing. However, upon coming to a gentleman's agreement of an extended warranty they eventually made false promises and dropped all agreed fixes weeks later and resulted in offering rewards points like some coffee shop. All the while giving retaliative condescending attitudes like I owe them something. I get a dealer doesn't really take responsibility for how a truck comes off the delivery but man, avoid top leadership here. Just go to Willmington and save the games. Or Toyota. ~Marines, avoid this place.

From beginning to end...a great experience! Wanted to walk my daughter through the car buying experience. From Gil Yammine with advice and experience answering a lot of questions...top notch and very helpful. Tyler Lehman was patient, knowledgeable and consultative...great job! Stacie Ipock stepped in when Gil was off and answered a lot of questions with responsive and helpful answers...again top notch! Steven Mejia was knowledgeable and transparent with the financing...top notch! Manny Kahsai topped it all off with checking on how we were being treated during the process. Again, top notch! A very good experence ... Read More

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DealerRater - Jun 11, 2026

From beginning to end...a great experience! Wanted to walk my daughter through the car buying experience. From Gil Yammine with advice and experience answering a lot of questions...top notch and very helpful. Tyler Lehman was patient, knowledgeable and consultative...great job! Stacie Ipock stepped in when Gil was off and answered a lot of questions with responsive and helpful answers...again top notch! Steven Mejia was knowledgeable and transparent with the financing...top notch! Manny Kahsai topped it all off with checking on how we were being treated during the process. Again, top notch! A very good experence at Marine Chevrolet and their team...kudos to all.

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I was not happy with the service today! I was told on the phone the service was free but then charged $182. I will not be back to Marine Chevrolet. You have lost my business permanently. I will also not be recommending you to anyone.

We had an appointment scheduled for 6 PM on Tuesday because we were actively looking to purchase two vehicles, not just one. When we arrived, we spent about 45 minutes walking around the lot looking at Traverses and other vehicles, but unfortunately nobody ever came out to help us. I even tried calling the sales rep I was in contact with, while we were there and the call was ignored. A little later, we received a text saying they were on a test drive and would be back shortly, so we waited. After still not getting any assistance, we eventually left the ... Read More

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Google - May 12, 2026

We had an appointment scheduled for 6 PM on Tuesday because we were actively looking to purchase two vehicles, not just one. When we arrived, we spent about 45 minutes walking around the lot looking at Traverses and other vehicles, but unfortunately nobody ever came out to help us. I even tried calling the sales rep I was in contact with, while we were there and the call was ignored. A little later, we received a text saying they were on a test drive and would be back shortly, so we waited. After still not getting any assistance, we eventually left the dealership. What was most disappointing was that after we left, it took almost a full week for anyone to finally follow back up with us. Because of the lack of communication, follow through, and overall experience, we ended up purchasing our Traverse from a different dealership instead. Just wanted to leave honest feedback because customer service and communication really do matter, especially when someone is ready to make a major purchase.

Marine Chevrolet is simply the best in town. Best sales staff, best technicians, parts specialists and support staff. Everybody is friendly and helpful. It's a great place to go for service, or to buy a new car.

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The current staff and Manager of the service Department are the worst Customer Service friendly people i have came across in Jacksonville. The staff followed me out the door yelling because I chose to not pay for their diagnostic fees. Very aggressive. I will never patronage this business again. I had been going there for over 3 years.

Made any appointment for an oil change. Showed before my slotted time took over 2 and a half hours. Do not recommend.

Mike was great! No pressure, made the whole experience actually pleasurable, worth the hour drivr

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First we brought our truck to a place we thought we trusted that could change the tires out without damaging the rims since you do it daily. Then you manage to damage all the rims, hire someone that completely messed them up beyond repair, tried to say they look okay and tried to give us the truck back. We denied because the rims looked horrible. Then the next company you tried to hire wouldn't touch them ( that should say a lot). After all that we were out of a truck for more weeks than we were supposed to with ... Read More

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Google - Mar 23, 2026

First we brought our truck to a place we thought we trusted that could change the tires out without damaging the rims since you do it daily. Then you manage to damage all the rims, hire someone that completely messed them up beyond repair, tried to say they look okay and tried to give us the truck back. We denied because the rims looked horrible. Then the next company you tried to hire wouldn't touch them ( that should say a lot). After all that we were out of a truck for more weeks than we were supposed to with no compensation. Now the truck is finished, we set up for delivery, Allison confirmed the next day it would be delivered after 1:30pm. Next day was here haven’t heard anything. Call up and they were never notified. Call to talk to the service manager and he lies and says no drivers are there. Well shortly after the driver brings the truck and apologizes he would have had it there sooner, but he was never told the truck need to be delivered or wasn’t on the schedule Worst dealership experience! You have forever lost our business and family business that has brought you millions, we will take our business elsewhere. Maybe some training with your staff will do well, and maybe tell you employees not to lie when we have family that knows most of the workers there.

Brett was easy to work with and knowledgeable of the vehicle. Very easy to come to a deal and Hugo was great with the paperwork.

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Charged me 2,000 after quoting me 1,200 and would not work with my warranty company on my behalf lack of communication and no loaner cars closed out my portal so I couldn’t see what was being done to my truck and unplugged my dash cam for the duration of the maintenance, also got my truck back filthy

Straight forward sales with great attitudes. I appreciate the sales people being straight forward about the process

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I brought my Cadillac ATS in for service and Drew has been incredible the whole time having our vehicle he has gone above and beyond to make sure the vehicle came back 100% resolved and also made sure that the warrenty company covered for the Transmission I am very pleased with everyone that works there all are very friendly and know what to do

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Service department experience was horrible. Nothing but lies and total lack of honesty. What should have been a couple hour repair took 4 days. Repeated promises broken. Would not recommend. Update: I received an email from their service manager asking me to contact them. I sent an email and it’s been two weeks and I’ve not heard back. This dealership is an absolute joke. Now it’s clear why the customer service is so bad…

Will not negotiate off of their fairytale air in the tire package and some gimmick where your brake lights blink three times. Cost them an easy $30,000 sale.

Me and my wife atempted to buy car from this dealership the crew there was very rushing and evaded talking about my intrest rate they said they would finance a 10,000 car and my loan was 298 dollars for 60 months that equates to 17,880 dollars on top of that we put 2000 dollars down so in total we would have been paying 20,000 dollars on a 10,000 dollar car they sweet talked us and told us we was getting a good deal and in reality they was completly ripping us off and never once cared to steer us in the right direction this place looks out ... Read More

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Google - Nov 27, 2025

Me and my wife atempted to buy car from this dealership the crew there was very rushing and evaded talking about my intrest rate they said they would finance a 10,000 car and my loan was 298 dollars for 60 months that equates to 17,880 dollars on top of that we put 2000 dollars down so in total we would have been paying 20,000 dollars on a 10,000 dollar car they sweet talked us and told us we was getting a good deal and in reality they was completly ripping us off and never once cared to steer us in the right direction this place looks out for themselfs not the customer do not go to this place if you don’t know how to buy a car because the will not think twice about trapping you in a 30+% intrest rate and they will do it with a smile on there face i do not recomend giving this place your business

After many years of using them we are deeply disappointed in Marine Chevy. Went online to their website to see about trading in our 2024 VW Atlas for a 2026 Traverse. Online on their website we were offered 32k for our vehicle. Went in to dealership and they offered 22k. Sure felt like a bait and switch.

Came in to pick up my car from being seen. I walked past 6 employees all on conversation not one person stopped there conversation to greet me. I approached the counter with my partner and still nothing. One of the employees finally broke conversation and asked if we are here to see pat we answered yes. Then another stopped there conversation to ask the same question. Unfriendly place

Great experience! Mr.Gables “Able” is hands down the best salesman we have ever dealt with when buying a car. Ask for him and he will take care of you!! Thank you Able for everything!!!

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I had bad experience with this dealership. I came in seriously considering a used car, and I asked multiple times about the carfax report and did everything they can to not give me the report, and I asked if the car had ever been in an accident, they said NO then the bank sent me the report and I found there was a minor accident, they were not honest with me. On top of that they promised me that they are going to clean within an hour, I didn't hear from them till next day when I called, and ... Read More

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Google - Oct 10, 2025

I had bad experience with this dealership. I came in seriously considering a used car, and I asked multiple times about the carfax report and did everything they can to not give me the report, and I asked if the car had ever been in an accident, they said NO then the bank sent me the report and I found there was a minor accident, they were not honest with me. On top of that they promised me that they are going to clean within an hour, I didn't hear from them till next day when I called, and quess what they didn't clean it!! Lack of respect.

They are unprofessional team. Not recommended them to any one.

I’ve done business with Marine Chevy for a while now and traded in 2 vehicles. I just recently completed another trade and of course the process of getting me in a car was easy after negotiations, but the follow through with getting my vehicle and parts needed was disappointing. I would expect them to be true to their word, especially to a return customer. The new vehicle needed a new exhaust resonator and I even waited an extra week to pick it up after the maintenance was completed, come to find out, the resonator was never replaced and the rattle ... Read More

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Google - Oct 6, 2025

I’ve done business with Marine Chevy for a while now and traded in 2 vehicles. I just recently completed another trade and of course the process of getting me in a car was easy after negotiations, but the follow through with getting my vehicle and parts needed was disappointing. I would expect them to be true to their word, especially to a return customer. The new vehicle needed a new exhaust resonator and I even waited an extra week to pick it up after the maintenance was completed, come to find out, the resonator was never replaced and the rattle noise is still there. I am pretty disappointed with the sales rep lying to me and assuring that the maintenance was completed. He even stated that the vehicle was driven to another location to be completed. I am still giving 2 stars because the dealership itself has done me good in the past but I will absolutely not do business with the sales rep again. I will update this post with his name once I look at my paperwork to see. Hugo is a great financial manager, Michael is who I’ve worked with in the past and I absolutely recommend him. Branden is who I worked with in my last visit and I will avoid doing business with him again.

For those of us that don’t like to be harassed by sales people we go to dealerships after hours. To our surprise the lot has an alarm system and the cops get called (great people by the way and thanks for wasting their precious time). This is the only dealership that we have experienced with this. Jeff Gordon Chevrolet doesn’t have this and even promote their lot after hours for people just like us. Check them at Christmas with lights and decorations. Maybe that’s why they sell 400 units or more a month . Truth of the whole matter ... Read More

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Google - Aug 31, 2025

For those of us that don’t like to be harassed by sales people we go to dealerships after hours. To our surprise the lot has an alarm system and the cops get called (great people by the way and thanks for wasting their precious time). This is the only dealership that we have experienced with this. Jeff Gordon Chevrolet doesn’t have this and even promote their lot after hours for people just like us. Check them at Christmas with lights and decorations. Maybe that’s why they sell 400 units or more a month . Truth of the whole matter is that just because we live near Jacksonville it is very evident that this dealership is trying to stick it to our military because prices are much better at Jeff Gordon Chevrolet. Shame on you!

I had such a great experience at Marine Chevrolet will recommend to my friends and family. Everything they said was what I got and I love my new ride.

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Scott was very friendly, helpful, and a delight to work with. Answered any and all questions.

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Bad.

Don’t ever buy a car from here … they took my down payment by driving to my home 9:30pm not professional… Saw I could be brought because my credit was ok They will send you through every loop hole After they get your money Credit was good enough to make a purchase … in the process they have the typical salesman … everything is good until it’s not .. I was hounded pressured to make the buy FIRST TIME BUYER even made out a liar … after I let them know I had a concern with some unnoticed damage … they said I did ... Read More

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Google - Aug 7, 2025

Don’t ever buy a car from here … they took my down payment by driving to my home 9:30pm not professional… Saw I could be brought because my credit was ok They will send you through every loop hole After they get your money Credit was good enough to make a purchase … in the process they have the typical salesman … everything is good until it’s not .. I was hounded pressured to make the buy FIRST TIME BUYER even made out a liar … after I let them know I had a concern with some unnoticed damage … they said I did it… it was fine before you brought it role )they just want your money … talk nice but don’t back up there statement.. (come here your covered for everything that goes wrong with your vehicle) & when it came time to present the problem… they don’t pick up the phones … they’re always to busy to actually make a difference for you as the customer… if it’s more than a simple oil change your screwed … no loaner car as well .. they just want a sale .. and the commission other than that your are nothing to them so pls save your self a headache GO SOMEWHERE ELSE ! Add on: 2 days later Finally got a pre-inspection from another dealership of which Brand car I purchased Water Corrosion was found on the inside of my car door Door open was currently flashing on the dash While driving 55 mph … I called Marine Chevrolet & I was told it’s my problem & there is nothing they will do to help … 2021 40K miles on the vehicle This was a very bad decision on my part Car has 40 k miles under the hood & is not operable or road ready due to electric damage But most of all BAD BUSINESS .. Marine chevrolet of Jacksonville N.C sold me a lemon 🍋 I’m in disbelief at the moment

We had a great experience at this dealer, they made everything very easy and worked hard to give us confidence in our purchase

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So I purchased a new car here last year and was talked into using the dealership financing company. I made extra payments and didn’t see where the extra was going towards the principal. The only thing it showed was payment and interest (which seemed to increase instead of decrease) I contacted the bank to which the employees at Marine Chevrolet talked me into using. I inquired about the increasing of the interest monthly. I was told that there were dealership charges included with it. So I refinanced through the original company that I had wanted to use when I ... Read More

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Google - Jul 19, 2025

So I purchased a new car here last year and was talked into using the dealership financing company. I made extra payments and didn’t see where the extra was going towards the principal. The only thing it showed was payment and interest (which seemed to increase instead of decrease) I contacted the bank to which the employees at Marine Chevrolet talked me into using. I inquired about the increasing of the interest monthly. I was told that there were dealership charges included with it. So I refinanced through the original company that I had wanted to use when I purchased my vehicle. I will never purchase a vehicle from Marine Chevrolet and I most definitely will not be using a dealership finance company again. Charging extra dealership fees after you have financed the vehicle should be illegal because it is certainly uncalled for.

I was extremely disappointed with this dealership. I made an appointment to see a specific car a couple days in advance. I understand that cars may sell between that time. However, I was called the morning of to confirm my appointment to see this specific car, and I said yes, I’ll be there. As soon as I walked in and told them which car I was there to see, they said it had already been sold! They did not have any other cars that fit my needs, so they couldn’t sell me another car anyway, not that I ... Read More

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Google - Jul 16, 2025

I was extremely disappointed with this dealership. I made an appointment to see a specific car a couple days in advance. I understand that cars may sell between that time. However, I was called the morning of to confirm my appointment to see this specific car, and I said yes, I’ll be there. As soon as I walked in and told them which car I was there to see, they said it had already been sold! They did not have any other cars that fit my needs, so they couldn’t sell me another car anyway, not that I would buy a car from a dealership that engages in such shady practices. I would’ve given this place one star, but I only give it two stars because the customer service of Kevin was nice, he was very straightforward. Otherwise, I wouldn’t recommend this dealership.

Will not return, will not recommend. Unprofessional finance department that lacks communication.

MARINE CHEVROLET Jacksonville NC. Service department was outstanding. Service representative Braxton kept me informed and worked with Auto insurance department. He is a true professional.

My wife brought her 2018 Jeep Grand Cherokee in for an oil change and a tire repair from a screw. I had previously marked the screw and on the side wall of the tire with a yellow paint marker. The technician said he removed the screw and no repairs were needed. My wife trusting the technician left and went home only to find the mark I made and the screw still in the tire. I had to leave work early to come to the dealership due to my wife needing to go to work and make sure the tire is fixed ... Read More

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Google - Jul 8, 2025

My wife brought her 2018 Jeep Grand Cherokee in for an oil change and a tire repair from a screw. I had previously marked the screw and on the side wall of the tire with a yellow paint marker. The technician said he removed the screw and no repairs were needed. My wife trusting the technician left and went home only to find the mark I made and the screw still in the tire. I had to leave work early to come to the dealership due to my wife needing to go to work and make sure the tire is fixed properly. It’s sad that even with help from the vehicle owner the technician was too incompetent or to oblivious to see the bright yellow paint on the tire. When we brought the vehicle back in the service advisor Emily immediately saw the mark and the screw still in the tire. They offered a free oil change for the inconvenience but that doesn’t make up for the gas to come back, the gas in my car to come back, me having to leave work early, the time spent waiting on the car to be fixed correctly, and the risk of my wife being late to work. After this and previous issues with this dealership we will NOT ever be returning after this next oil change.

Took my vehicle in for a 30k mile check up and 3 hours later received a bill for $800. No estimate up front, no quote ahead of time, just a bill. They didn’t even bother to see if I had a maintenance package. The timeliness of their service and not giving an estimate up front is really disappointing and has me questioning whether I will return for service in the future.

The price that I was emailed from Internet Sales was the price that I paid without the inflated add ons. Transparency at it's best. Very friendly staff, I will recommend them to all of my friends and family.

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Absolutely unacceptable experience. We leased a vehicle from this Chevrolet dealership and later decided to buy it out. When the title finally arrived, we discovered they had listed the mileage as 538,000 miles instead of the actual 38,000. This massive clerical error made it impossible for us to sell the car, and we had to go through a month-long nightmare with the DMV and the dealership to get it corrected with zero assistance from Marine Chevrolet. Worse, not once did anyone at the dealership take ownership of the mistake. No apology. No accountability. Just a rushed sales team more interested in pushing ... Read More

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Google - Jun 11, 2025

Absolutely unacceptable experience. We leased a vehicle from this Chevrolet dealership and later decided to buy it out. When the title finally arrived, we discovered they had listed the mileage as 538,000 miles instead of the actual 38,000. This massive clerical error made it impossible for us to sell the car, and we had to go through a month-long nightmare with the DMV and the dealership to get it corrected with zero assistance from Marine Chevrolet. Worse, not once did anyone at the dealership take ownership of the mistake. No apology. No accountability. Just a rushed sales team more interested in pushing us into another car than fixing the issue they caused. Special mention goes to Hugo, the finance manager, who was incredibly rude, unhelpful, and dismissive throughout the entire process. His attitude alone is enough to drive customers away. If you’re thinking about doing business here, don’t. Their negligence cost us time, money, and peace of mind. Save yourself the frustration and take your business somewhere that values honesty and professionalism.

**Let me start by saying this has been the WORST car buying experience of my life. From start to finish, this dealership has been nothing but lies, runarounds, and unprofessional nonsense. Salesman Kevin told me my numbers ‘looked good’ — meanwhile, EIGHT hard inquiries hit my credit report like I wasn’t gonna check. Shady, dishonest, and unacceptable. Then I get the car, and the trunk is lopsided. Had to bring it back to get fixed. Mind you, I’ve only had the car a MONTH. Two weeks later, the paint starts peeling off. When I reached out, the dealership tried ... Read More

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DealerRater - Jun 2, 2025

**Let me start by saying this has been the WORST car buying experience of my life. From start to finish, this dealership has been nothing but lies, runarounds, and unprofessional nonsense. Salesman Kevin told me my numbers ‘looked good’ — meanwhile, EIGHT hard inquiries hit my credit report like I wasn’t gonna check. Shady, dishonest, and unacceptable. Then I get the car, and the trunk is lopsided. Had to bring it back to get fixed. Mind you, I’ve only had the car a MONTH. Two weeks later, the paint starts peeling off. When I reached out, the dealership tried to push the blame onto Honda, claiming it was a recall issue. Funny how I called Honda directly — NO RECALL on my car. So now y’all lying AND avoiding responsibility. I spoke to Manager Stephen, who swore he’d talk to his GM and call me back. Nothing but crickets since. THEN Hugo gets on the phone trying to cover for Kevin, being rude, dismissive, and flat out nasty. Little does Hugo know — I recorded that entire conversation. The unprofessionalism was beyond anything I’ve ever experienced at a business. To make matters worse, Kevin tells me to book a service appointment for the paint. I show up, waste my time and gas, just for them to tell me ‘there’s nothing we can do.’ So now you’re playing with my money, time, AND patience. This dealership is straight-up ROTTEN. Terrible customer service, no accountability, and no respect for the people spending their hard-earned money here. ZERO stars if I could. And best believe, I’ll be filing formal complaints with the Better Business Bureau (BBB) and the Attorney General’s office. I have the recordings and the paperwork to back up every word of this. I wouldn’t recommend this place to my worst enemy. First chance I get, this car’s getting traded in or fixed by someone with actual integrity

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Outstanding professional sales and finance team! Will definitely be back! Thanks again to the whole team for getting the deal done!

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Second car that we purchased from Marine Chevrolet. They were upfront with everything and the process was painless. We will be returning to Marine Chevrolet for our next vehicle purchase!!

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Our new family car was waiting for us and we weren’t pressured to purchase it. We showed up with a car in mind, it was brought to us, we took it for a test drive, it felt comfortable, the salesman we spoke with Jonathan was very chill and personable, we stated a concern with the engine and right away he went to grab a manager to note the concern. But that wasn’t all, we asked about trying out another vehicle and right away we were on the road in another test drive. It was comfortable and he explained ... Read More

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DealerRater - May 5, 2025

Our new family car was waiting for us and we weren’t pressured to purchase it. We showed up with a car in mind, it was brought to us, we took it for a test drive, it felt comfortable, the salesman we spoke with Jonathan was very chill and personable, we stated a concern with the engine and right away he went to grab a manager to note the concern. But that wasn’t all, we asked about trying out another vehicle and right away we were on the road in another test drive. It was comfortable and he explained all the features in the vehicle. Overall great experience, we are a military family and he kept that in mind when there was a potential discount for us.

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