Customer Testimonials
The advisor Tony was excellent with helping to resolve the problem in a very timely manner. I appreciate the quick and great service.
Got my car detailed and it looks great!
Love the video diagnostic! Great service! Thanks a bunch
Second vehicle we’ve purchased from Marine Chevy and we’ll continue to do business with them. Sales manager Steven has always been great helping us out. Kevin was our sales man and he did an awesome job getting our new car ready for us. Thank you guys again for taking care of our family!
I went in there based off something I saw online. I was greeted nicely by Dan and Steven. They took such good care of me when it came to my concerns and what’s I was actually looking for. My process was fast and
Great Experience at Marine Chevrolet, Stephen Smith went above and beyond as a sales rep. Burke Gardner and Marty Welch were great in finance details. It. does not hurt to drive an hour and a half to purchase a vehicle when you have folks like these to work with you!
My truck buy experience was great! I came to Marine Chevrolet with a certain budget in mind and I wasn’t persuaded to go higher. Stephen Smith was extremely helpful, upfront, and honest throughout the whole truck buying process.
Everyone was kind and respectful. Services was quick and easy
Best experience ever. Mr John assisted us by giving us MANY options and didnt force anything on us. For once in our lifetime, (when it comes to purchasing a vehicle) we felt like we bought exactly what we wanted and more. The environment was very welcoming and clean. Mr Josh also gave us the ins and out of the Truck we chose. He was very helpful and was always available for questions. He was a true professional and we couldn't have asked for a better experience. Thank you Marine Chevrolet for for being so great to us. The best ...
Our sales agent Dan and the sales manager Steven were absolutely amazing. From the beginning we were certain we would go through Marine Chevy after seeing the time and effort the two of these men put in to make sure we had the exact vehicle we were shopping for. We will use Marine Chevy in the future, but specifically Dan and Steven. Thank you Marine Chevrolet!!
As soon as I arrived on the lot Landen actively listened to my needs and was extremely helpful. He built a great rapport and I trusted he would help me through every step of the process. I got anxious as a few flags came up during the process but he explained everything ensuring I understood what was going on. Hugo made sure that I was squared away on the finance side of things and made sure I understood each paper I was signing and the next steps that would follow. I really appreciate both of these men and their assistance ...
Dealing with car salesman for 40yrs I would rate Josh Green very high on my experiences. Thank You Josh for taking care of me. It was a pleasure working with you.
Great experience from start to finish, Brian havens really took his time showing me what you guys had in the lot. I appreciate your dealership working with me and getting me a deal I felt very comfortable with. I would highly recommend sending more Marines your way.
Brandon was a great person overall! He wasn’t there just to sell us a car, he actually talked to us like normal people and treated us like humans. He deserves this great review because he came from a hard life just like myself so I’ve been in his shoes and know how he is. Great person, salesperson and we will defiantly remember the day we bought this car from marine Chevy. Thank you Brandon and marine Chevy!
First of all Ethan Oliver, THANK YOU!!! you were a pleasure to talk with and go for our test drive with. You made us feel at ease and welcomed to Marine Chevrolet. Marty Welsh thank you thank you thank you for getting us the best financing we could ask for. Doug and I really appreciate all you have done for us so we could drive away with a new truck. Now we can get back to Jersey to back up the rest of our house and get down here to our new home and become members of Jacksonville community! Kathy &...
Jim tinsley is the MAN
Easy cash out and like the communication process
Easy to work with in and out quick got a good deal and that was that.
This car buying experience was nothing short of perfect, from the first phone call to the delivery of the vehicle was awesome!! Highly recommend
Great detailing services. I highly recommend!
Marine Chevrolet's new service tracking system is awesome. No more wondering what's going on with service. The service staff (Amy) kept me informed on all of the issues a brought my 7yr old SRX in for. Not charging me for diagnostics on a couple issues was a major plus.
Mario was Awesome. Went looking for a "me" gift for Christmas. Knew what my budget was and told Mario what I needed and he actually heard me. He didn't have anything in store but said something was coming in. A few weeks went by and I received a call from him and saw the vehicle the next day and it was perfect! Everything I was looking for and more! Worked out a deal and walked out that same day with my vehicle. Mario stayed in contact with me throughout this whole process and afterwards. He knew his ...
Came in for a routine oil change for my 2019 Chevy Tahoe. I have been eye balling the Chevy Suburban for about two years now being the Tahoe doesn’t fit my family of 6 and all of our gear. I dropped off the Tahoe and decided to walk outside to get some fresh air. Of course you check out the vehicles on the lot while you wait, why not right. I checked out what they had and honestly was not interested in what was available. I decided to head back in and on the way back in I noticed a black ...
The whole team was exceptional to work with. They took their time and made sure we made the best deal possible. I have purchased 2 trucks from Marine Chevy and both times the experience was great.
Phil in service went out of his way to help me with my car being serviced. Even though I was disappointed with the extended warranty, that was not his fault. Thanks again for giving me 110% customer service!
I had a good experience at the Service Dept at Marine Chevrolet. My Advisor JR was very courteous and professional. He made sure my vehicle had all the necessary repairs.
Great customer service
My first service at Marine Chevrolet was one of the best, if not the best service. My service advisor was JR Suarez and he was very thorough with everything. While my vehicle was serviced, they sent a video to me showing what was being done and any recommendations from the technician. The detail wash was fantastic as well The customer service is definitely worth experiencing and would highly recommend coming here. I know I will!
This was an amazing experience. The level of use of technology and the customer communication are top notch. Tony was in contact with me via text message at all times, and made me aware of all the details that took to repaired and maintained my Cadillac CT6. The technician that worked in my car send me a video via text, showing me some of the findings that he encountered during the process. Overall, I am bringing my vehicle to this shop from now on. Great Job!
It was a very open and onest easement of my vehicle
For most people going to the dealership can be intimidating, you don't know who's the best person to speak to, you're not sure if you're going to get ripped off. So I get it, buying a car can be a bit scary or stressful. Of course you're wanting to get a good deal, a good warranty but you're going to need a good sale rep, a good finance rep and a don't forget a good service rep. There are three people at chevrolet that can make that moment of buying a car or ...
J.R. went above and beyond to make sure I was informed about my warrantee and was comfortable. He is awesome.
Great experience, Mario was a big help. Smooth and efficient. Very welcoming and friendly service. 🙌🏽
Marine Chevrolet has always taken great care of my Caddy. Everyone at this dealership is very courteous and the maintenance techs are the best!! Thank you!!
Gary did a great job helping me out and keeping me updated
I always receive fast and friendly service when I go to marine Chevrolet. They do excellent work, I am very pleased.
Fantastic customer service extremely happy with my experience and with Brandon who was super patient and professional and help to find what I needed and get me the car that I wanted!
Kevin was a fantastic salesman. Very honest and upfront about what was available. Hugo in financing was such a nice guy to work with.
I had basic service to my automobile and everything was performed satisfactory. I also got my car detailed and they did an excellent job.
Awesome experience. We were returning customers because the service is excellent. Kevin Boyer has helped us both times. He is incredibly helpful and knowledgeable. I highly recommend this dealership.
The dealership went above and beyond to get my into my new SUV. My sales guy Kevin Boyer was personable and very helpful. The finance guy did everything to get me the right deal for me. Highly recommend this dealership. Clean and welcoming.
I had a good experience as always with Marine Chevrolet Cadillac in Jacksonville, NC. My advisor Casey was very engaged via text with letting Me know where things stood with my car repair. They had the shuttle pick me up and drop me off when needed while my car was being worked on. They didn’t take long working on it either. I was very appreciative that Casey contacted my extended warranty company to see what would be paid by them before I approved the work to be done. Thank you! I’m a happy customer!!!
Great staff, very courteous an helpful. Dan Karakachos did a great job making our truck buying experience a good one. I would recommend buying a vehicle from him to my friends an family.
Really awesome place. I had received excellent customer service upon my arrival I loved it. They also provide tire services.
They were able to get my vehicle checked out and my issue fixed almost immediately when other places were quoting 2-3 weeks. Very nice and kept me constantly updated.
I came here to purchase my first car and The sales team is very welcoming. Stephan Smith was my salesman and he was very helpful, patient, and overall a great guy. Would very recommend Stephan, and Marine Chevrolet Cadillac!!
Excellent service experience! They were ready for me, knew exactly what was needed and had my vehicle ready for me expeditiously! The entire staff was friendly, upbeat and courteous!
I just recently purchased my SUV from Marine Chevrolet. I am overseas and the process of purchasing this vehicle was worth it. I had the best internet services manager Mr. Jim. He walked me through every single step (as this was me purchasing my first vehicle). He made sure all the documents were needed and made sure the bank did what needed to be done. I have horrible car anxiety, however Mr. Jim was always there to make sure that the process was going smoothly and to put my mind at ease. I wouldn't have worked with anyone else ...
Landen, Hugo and Steven Wall were very helpful and knowledgeable in purchasing a new vehicle for me.
It was a very pleasant experience from beginning to end. Your Customer Service, to include the Service Representative, was professional, efficient, and quick. Excellent service!
Great customer service experience with Mario & Steven! I was in and out of the dealership in no time. I would highly recommend this dealership!
Came in on 11/8/21 for a oil change for my 2019 chevy impala. I was greeted with positive energy great customer service easy check in by Mr JR & staff. I really appreciate the customer car care needs provided by Marine Chevolet..
Great customer service experience with Mario & Steven. I was in and out of the dealership in no time. I would highly recommend this dealership!
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My goodness, I’ve never experienced such kindness and thoughtfulness from a business. Beginning with Kevin, John and Dave in Sales to Hugo Gonzalez in the Finance dept. My auto needs and financial situation was thoroughly discussed and understood. I left with a feeling that I was a friend or even a family member. After buying a car from Marine Chevrolet, I know that I will go nowhere else in the future. I feel extremely fortunate to have gone to them prior to anywhere else. They’re my dealer now.
Great selection, great prices, and great employees. Shouts out to Liam for hooking my boy up with that Lancer.
Stephen Smith was awesome at finding me the perfect truck. He went above and beyond to make sure I was completely satisfied! I'd highly recommend going to see him at Marine Chevrolet.
Stephen Smith was awesome to work with. He went above and beyond to make sure I was completely satisfied with my purchase! I'd recommend visiting him at Marine chevrolet.
Branden walked us around to look at cars as many times as we needed, was very informative about everything and was patient with us through out the process. Because of that we found our perfect vehicle.
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